"Our clients are very pleased and we have received positive feedback on the platform"

Erica Hanger
Digible, Inc. Marketing Agency
Erica Hanger

Introduction

Digible, Inc., a leading marketing agency, faced significant challenges in managing the high volume of social media content necessary for client success. Before adopting eclincher, the team relied on cumbersome processes involving spreadsheets for drafting content and a separate platform for uploads—methods that were not only time-consuming but also inefficient.

The Challenge

Every month, Digible's team was tasked with drafting hundreds of social media posts for various clients. This process involved multiple steps, from writing posts in spreadsheets to uploading accompanying images and Canva designs separately. The method was labor-intensive, prone to errors, and lacked a streamlined review and approval process, making it difficult to manage at scale and keep up with client demands.

The Solution

In search of a more efficient tool that could handle their extensive needs, Digible, Inc. turned to eclincher. The platform offered a comprehensive suite of features that transformed their workflow:

  • Visual Content Review: eclincher provided a visual interface that allowed for easier review processes, where team members and clients could see drafts, comment, and assign approvals directly within the platform.
  • Integrated Stock Images and Canva: Direct access to stock images and seamless Canva integration enabled the team to enhance their posts visually without leaving the platform.
  • Enhanced Social Monitoring and Reporting: With robust social monitoring tools and detailed reporting capabilities, Digible could track performance, gather insights, and refine strategies in real-time.
  • Content Queues: The ability to set up queues for automated post scheduling streamlined the entire content management cycle, ensuring consistent online presence and engagement.

The Result

The integration of eclincher into Digible’s operations brought transformative results. The agency experienced a significant reduction in time and labor spent on social media management. The intuitive platform not only enhanced internal workflows but also improved client satisfaction:

  • Increased Efficiency: The streamlined process allowed the team to manage more clients and campaigns effectively, without increasing their workload.
  • Client Satisfaction: Clients were particularly pleased with the visual review process, which provided transparency and improved the quality of the final content.
  • Positive Feedback: The seamless integration and functionality of eclincher led to overwhelmingly positive feedback from both the team and their clients.

Conclusion

Choosing eclincher proved to be a pivotal decision for Digible, Inc. By embracing eclincher’s comprehensive tools for drafting, reviewing, and optimizing social content, the agency was able to enhance their service offering and maintain a competitive edge in the digital marketing landscape. Digible continues to leverage eclincher to deliver outstanding results and client service.

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